Security

At Semantica, security is at the core of everything we do. We implement industry-leading practices to protect your data and ensure the integrity of our AI-powered research platform.

Our Security Commitment

We are committed to maintaining the highest standards of security to protect your research, data, and personal information. Our comprehensive security program is designed to prevent unauthorized access, maintain data accuracy, and ensure the availability of our services.

Data Encryption

In Transit

All data transmitted between your device and our servers is encrypted using TLS 1.3, the latest transport layer security protocol. This ensures that your information cannot be intercepted or read by unauthorized parties during transmission.

At Rest

Your data is encrypted at rest using AES-256 encryption, a military-grade encryption standard. This protects your information even in the unlikely event of physical storage compromise.

Infrastructure Security

Cloud Infrastructure

Semantica is hosted on enterprise-grade cloud infrastructure with built-in redundancy, DDoS protection, and advanced threat detection. Our infrastructure partners maintain SOC 2 Type II, ISO 27001, and other industry certifications.

Network Security

  • Firewall protection and intrusion detection systems
  • Regular security patches and updates
  • Network segmentation and access controls
  • 24/7 monitoring and incident response

Authentication & Access Control

User Authentication

  • Secure password requirements with complexity enforcement
  • Multi-factor authentication (MFA) support
  • OAuth 2.0 integration for third-party sign-in
  • Session management and automatic timeout
  • Account lockout after failed login attempts

Internal Access Controls

  • Principle of least privilege for employee access
  • Role-based access control (RBAC)
  • Regular access reviews and audits
  • Secure credential management

Application Security

We implement secure development practices including:

  • Regular security code reviews
  • Automated vulnerability scanning
  • Penetration testing by third-party security experts
  • Input validation and sanitization
  • Protection against OWASP Top 10 vulnerabilities
  • Secure API design and rate limiting
  • Content Security Policy (CSP) implementation

AI Model Security

Model Protection

Our AI models are protected against unauthorized access, extraction, and adversarial attacks. We implement safeguards to prevent prompt injection and other AI-specific vulnerabilities.

Data Privacy

User queries and research data are processed securely and isolated per user. We do not use your private data to train models without explicit consent, and we implement strict data retention policies.

Backup & Disaster Recovery

We maintain comprehensive backup and disaster recovery procedures:

  • Automated daily backups with encryption
  • Geographically distributed backup storage
  • Regular disaster recovery testing
  • Business continuity planning
  • 99.9% uptime SLA for enterprise customers

Compliance & Certifications

Semantica adheres to industry standards and regulations:

  • GDPR (General Data Protection Regulation) compliant
  • CCPA (California Consumer Privacy Act) compliant
  • SOC 2 Type II certification (in progress)
  • ISO 27001 standards alignment
  • Regular third-party security audits

Employee Security

Our team is trained and committed to security best practices:

  • Background checks for all employees
  • Regular security awareness training
  • Secure development lifecycle training
  • Confidentiality and non-disclosure agreements
  • Immediate access revocation upon termination

Incident Response

We maintain a comprehensive incident response plan that includes:

  • 24/7 security monitoring and alerting
  • Dedicated incident response team
  • Clear escalation procedures
  • Timely notification to affected users
  • Post-incident analysis and remediation
  • Collaboration with law enforcement when necessary

Third-Party Security

We carefully vet all third-party service providers and require them to maintain security standards that meet or exceed our own. All vendors undergo security assessments and are bound by strict data protection agreements.

Your Security Responsibilities

You can help keep your account secure by:

  • Using a strong, unique password
  • Enabling multi-factor authentication
  • Not sharing your account credentials
  • Keeping your contact information up to date
  • Logging out from shared devices
  • Reporting suspicious activity immediately

Security Updates

We continuously monitor the threat landscape and update our security measures accordingly. Critical security updates are applied immediately, and routine updates follow a regular patch management schedule.

Responsible Disclosure

If you discover a security vulnerability, we encourage responsible disclosure. Please report security issues to our security team:

Email: hello@astelai.com

We are committed to working with security researchers and will respond to valid reports within 48 hours. We do not take legal action against researchers who follow responsible disclosure practices.

Transparency

We believe in security through transparency. This page is regularly updated to reflect our current security practices. For specific security inquiries or to request our latest security documentation, please contact our security team.

Questions or Concerns?

If you have questions about our security practices or concerns about the security of your account, please contact us:

Security Team: hello@astelai.com

General Inquiries: hello@astelai.com